ODIN Restaurant System

1. Table Management

• Reservation management: Allows staff to manage table reservations efficiently, including setting up, modifying, and canceling reservations.
• Table assignment: Helps staff assign tables to customers based on availability and preferences.
• Table status tracking: Enables staff to track the status of tables (e.g., occupied, reserved, available, being cleaned).

2. Order Management

• Order taking: Allows waitstaff to take orders directly at the table using handheld devices or tablets, minimizing errors and speeding up service.
• Order customization: Enables customers to customize their orders based on preferences or dietary restrictions.
• Order tracking: Allows staff to track the status of orders from the moment they are placed until they are delivered to the customer.

3. Menu Management

• Menu creation and editing: Allows restaurant managers to create and update menus easily, including adding new items, changing prices, and updating descriptions.
• Menu categorization: Helps organize menu items into categories (e.g., appetizers, entrees, desserts) for easier navigation.
• Menu item tagging: Enables tagging menu items with dietary information (e.g., vegetarian, gluten-free) for customers with specific dietary needs

4. Inventory Management

• Inventory tracking: Enables restaurant managers to track inventory levels of food and beverage items in real-time.
• Automatic restocking: Alerts staff when inventory levels are low and automatically generates purchase orders for restocking.
• Ingredient tracking: Tracks usage of ingredients in menu items to help with inventory planning and cost control.

5. Staff Management

• Employee scheduling: Helps managers create and manage employee schedules, taking into account factors like availability and labor laws.
• Performance tracking: Allows managers to track employee performance metrics such as sales, tips, and customer satisfaction ratings.
• Training and certification tracking: Tracks employee training and certifications to ensure compliance with food safety regulations.

6. Billing and Payment Processing

• POS integration: Integrates with point-of-sale (POS) systems to facilitate seamless billing and payment processing.
• Splitting checks: Allows customers to split bills among multiple parties or pay separately.
• Payment flexibility: Supports various payment methods, including cash, credit/debit cards, and mobile payments.

7. Reporting and Analytics

• Sales reports: Generates reports on sales performance, including revenue by day, week, month, and year.
• Inventory reports: Provides insights into inventory usage, waste, and cost of goods sold.
• Customer analytics: Analyzes customer data to identify trends, preferences, and opportunities for marketing and loyalty programs.

8. Customer Relationship Management (CRM)

• Customer database: Stores customer information such as contact details, order history, and preferences.
• Loyalty programs: Manages customer loyalty programs, including point accrual, rewards redemption, and targeted promotions.
• Feedback management: Collects and analyzes customer feedback to improve service and customer satisfaction